- 26.02.2020

Td bank customer service nyc

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I have dd to my accounts, and I had a refund that was pending and I checked today and my refund suddenly disappeared from my account history and my DD is nowhere to be found.

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They have also kept removing and reposting an auto payment every day for 2 weeks which kept causing my account to be overdrawn and charging me an over draft fee, 14 times!!!

Link can prove that the auto dd was sent out on a specific date and should have posted to my account td bank customer service nyc very next day. And where did the refund go to? I am closing out my account as soon as these deposits show up.

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And I will be putting in a call to the attorney general and the FTC. Unfortunately, I td bank customer service nyc not able to get the money. Somewhere around this time, I called your number and I was told that my td bank customer service nyc was frozen and I need to go to a branch physically which I did immediately.

When I went td bank customer service nyc your Herndon Branch, I was told that since the account was opened online, they just needed to do verification and everything will be okay.

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When all the verification td bank customer service nyc completed, I was told that now, we have to wait for your back office to do their approvals.

Shortly after this, I attempted to take my money from the account to pay our bills and I was still not allowed to do that. When I td bank customer service nyc your number, I was told that my account was closed but they could not tell me the reason. I asked your customer rep how can I get my money back and they told me that your back office needs to complete the review process and they will send me a check.

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What the heck!!!! The solution that was suggested to me is to add my husband to the bank account which we did immediately by td bank customer service nyc to your branch the td bank customer service nyc day while my husband had to stop his work and lost a couple of hours to earn money.

Td bank customer service nyc

In td bank customer service nyc meantime, while we were waiting for the account to be active again, our bills due last week have been overdue. All throughout the communication above, I expressed multiple times to your personnel, whether the branch or your agents the urgency of td bank customer service nyc the issue due to my overdue bills.

What happened is that I got a message from the ATM saying unauthorized usage.

Td bank customer service nyc

I called your number and I was told the debit card is closed td bank customer service nyc the bank account is still open and I have to go again to your branch to td bank customer service nyc a new debit card.

When we called the branch, we were told that the bank account is still open but we were not able to ask why the debit card is closed.

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We were also told that the bank account has now a zero balance because there was a pending transaction that I initiated an td bank customer service nyc bank transfer. I was surprised by that given that I did not proceed with the transfer attempt considering that I have to wait till the following Monday td bank customer service nyc get the funds transferred and I need the money now to pay a past-due bill.

Td bank customer service nyc

I guess, the transfer actually went through without me even noticing it. Nevertheless, once again, you decided to close my debit card without telling me. Is that really how you deal with your clients?

Td bank customer service nyc

You just freeze their means to use their money deposited to your bank account? You are a very dangerous bank to deal with as you could cause your clients into very serious trouble by putting them in situations like this without proper communication to them.

Td bank customer service nyc

How can you even claim this when the entire experience that I had with you as a new client is so terrible. First, you allowed the direct deposit of my husband to come through my account and for me to withdraw it.

Td bank customer service nyc

If you noticed there is an issue on that direct deposit being in his name and the td bank customer service nyc here being td bank customer service nyc my name, at the onset, you would have advised the client rather than immediately freezing read article money.

Your number agent could not even tell us why the money click here frozen.

Td bank customer service nyc

Td bank customer service nyc that they told me is that I need to go to your branch physically and when I did, your branch only knew that they need to do verification for td bank customer service nyc given that my account was opened online. You froze my money when we needed that to pay bills.

Now, my bills were overdue, my credit history would be impacted for the late payment and I would be charged with a late payment penalty.

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Td bank customer service nyc addition, the time and effort that I had to squeeze in our work time in order to deal with this issue. All of these because of the trouble that you gave me.

We are not even talking about a huge amount td bank customer service nyc money here that click at this page caused me trouble.

You could have td bank customer service nyc called me and fix the problem rather than freezing my money and not being able to pay my bills and made me go through all these troubles. Rather, you chose to go through all of the bureaucratic more info of your bank and your employees don't even talk to each other and are all robotic.

TD Bank, you are such a shame!

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